I registered at Virgin Active N1 City, the agreement was to pay the joining fee 50% up front and then 50% in April. To my shock, yesterday they deducted the full joining feel. So instead of debiting R1000 they withdrew R1730, causing my bank to go into a negative balance. When I called the contact ...
Hi, Im cancelling my membership with virgin active at the PMB branch because I am relocating with work at the end of April 2013. I spoke to one of your consultants at the branch who told me to call the call centre, Ive tried a million times yesterday and today and no one picks up. What do I do? ...
For the past 3 days i have been trying to get through the call centre. I need to upgrade my membership. I am forever on hold. Can someone out there help. ...
I have been a member of Virgin Active for 12 years and Discovery Vitality for around 4 years. I received an email on 25 Feb 2013 indicating that my Virgin Active benefits have ended as I didn't visit the gym enough in the last year. (This is fully understandable as my work sent me to Dubai for 8 ...
I've e-mailed Virgin Morningside and Head Office with various complaints regarding the pool, their service and attitude and got nowhere so am now resorting to Hello Peter. We're told the website timetable is up to date... last Thursday the pilates class at 5 was on the website, listed in the gym ...
About 11 years ago my I faxed a month's notice to cancel my husband's contract. A year later MBD attorneys claim Virgin Active billing department never received the fax and he owed triple the amount of 2 debit orders. He paid over R2000 to settle and still MBD claim Virgin Active are owed more than ...