Since the beginning of the year i have tried to cancel my membership at virgin active. i moved to a small town that does not have a virgin active. after wasting tons of money on phone calls that no one answers i have to listen to terrible recordings. i have been paying for something that i cant ...
Three Issues: 1. Over subscribed yet they keep on selling - even when the gym is closed for repairs; 2. Gym instructors hog machines for private clients - during peak periods; 3. Little space between machines - yet clients are allowed to use free weights and place exercise mats in these areas. A ...
We applied at Virgin Active early Feb this year where they deducted an extra initiation fee off my account. They were immediately brought to the attention of this error in good spirit. Many emails and telephone conversations with management at the club and with the Virgin Active head office during ...
So i get a phone call from Virgin Active today saying that my account from 2007 is still outstanding. Is this even possible? First of all i settled my account the same year when i closed it, and secondly that woman needs to learn some manners. When i asked her why they phone me now, only after 6 ...
The Vigin Active sales person was unprepared as the system was down He had to look for the contract, pens and the forms for the medical history where of bad quality We noticed in the small print of the contract that we had to authorise Virgin Active to track our bank account for access to funds ...
I had a query on my montly billing and it was resolved effectively and efficiently by Jacqui Walter of Virgin Active. Thanks to her, I can now live happily ever active. ...