I have a complaint regarding the gym at Middelburg, Mpumalanga. For weeks now, the TVs have not been working. You would expect management to have this sorted out shortly after, but again, but for weeks they've not been working. ...
I have spoken to the management, gym staff and cleaning crew at the Kenilworth and Cavendish gyms about the cleaning of the exercise mats at both these gyms. These mats are cleaned once a week, it is used to sweat on, the material it is made of is sponge like it absorbs the sweat. After a week it ...
On the 02/04/2013 I was assaulted at one of the most upmarket Gyms (Virgin Active SUNWARD PARK) manager on duty being a black female she was totally biased in the way in which she handled the dispute. She was one track minded sided with black female. To me this is blatant and people of this nature ...
In December last year I cancelled my contract, the process went very smoothly. I got a call from the manager offering my 3 months free membership to think about whether I still want a cancelled contract. I declined at first but he assured me 'Take the 3 months free, we will call you after that ...
I closed my acc with you guys last year and to my surprise you decide to debt my acc this month now I have to pay FNB accidental Fee charges cause I didn't have money in my acc. I discontinued my acc for the same reason. You get on increase prices and not notify your clients. I'm a vitality member ...
On the 6th March 2013, my husband Ashraf Parker and myself Yumna Parker went into Virgin Active in Athlone to cancel our membership. The lady that helped us said they needed written confirmation of cancellation. Which we did and she cancelled our contracts with them. She said that we needed to give ...