After signing a contract with Virgin Active Horizon View I immediately e-mailed Melissa who had introduced herself as a gym manager via SMS. In the e-mail I stipulated that I was away on work purposes and I had not used their facilities and would not be doing so for 2 months or so. This was in ...
I have been looking at signing up my Family at the Boradacres and Cedar Virgin Active. Today i received a call for Linda at the Broadacres Virgin Active. i did tell her that i have already been to VA at Broadacres and that they are much more exspensive when compared to Cedar. i also noted that ...
Virgin Active Boulders management is really taking us for granted. The toilets have been out of order, today is the 5th day. All four urinary toilets are not working and they have put a sign saying, the plumber has been informed. Does it really take 5 days to unblock a toilet system? This time of ...
Me and my husband decided to cancel our membership with this gym. We phoned before we went in to check on what we need to bring with. When we got to the gym the manager sat down with us and informed us again about the cancellation fee which the receptionist also told us. When we wanted to pay with ...
I adore my gym sessions at the VA Lorraine branch, and to be honest, most of the staff are at most helpful and on the ball. However, I have to comment on the lack of cohesion of classes and willingness to help from the floor staff I (and a bunch of other members) experienced tonight. Firstly, ...
I joined the Virgin Active branch 2 weeks ago after seeing a sales representative. On enquiring several times about whether our two children (3 years and the other 5 months of age) will have free access to Club V (the children's play area and babysitting) on the membership contract offered to me I ...