I arrived at the pool this afternoon (Sunday 19 Jan) at about 5pm to do my swimming after working all day Sat and Sun. When I entered the pool area before entering the water I noticed that the pool floor was extremely dirty in all areas of the pool. I couldn't really see what the dirt was but I got ...
Groenkloof/Pretoria Virgin Active does not have a Club Vmax for children as many other Virgin Actives do. My kids are both members and when I bring them to gym with me (during off peak times) they get chased off the equipment by the staff despite me being next to them. I have brought this up with ...
Hi, I have asked on numerous occasions for fans in the ladies. I emailed head office who came back to say that unfortunately there is no coolong system in our gym but that fans will be installed to help with heat and no air movement. Following this one fan was installed and I went back to thank ...
I have been receiving endless calls from virgin active claiming i had missed a debit order for May 2013. not realising, i said i would make a payment asap. only to later recall that in Mid April, after losing my job, i requested, at my home club that my membership be frozen due to lack of income. i ...
I CANCELLED MY CONTRACT WITH VIRGIN ACTIVE IN SEPTEMBER 2013 BUT WAS HANDED OVER TO DEBT COLLECTORS TELLING ME I OWE R1000 WHICH IS ALL NONSENSE! I ASKED THIS RUDE LADY FROM MBD INC WHAT THE DEBT WAS FOR AND SHE TOLD ME ITS FOR CANCELLATIONS FEES. I EVEN CALLED VIRGIN ACTIVE IN SEPTEMBER 2013 TO ...
For the past two weeks I've been getting voicemail messages from a call centre employee by the name of Patience Nomasonto and when I try to phone her back she is never there. She constantly phones me when I'm busy but when I return her call she is not there - I leave all my details on her voicemail ...