Major renovations took place at this gym during Nov/Dec 2013 with the promise that everything would be complete by the end of Dec yet as of todays date still major issues being sorted out. Despite assurances from manager all will be sorted still not the case-A few points in case 1 The fans in the ...
It is with great disappointment that I write this complaint. On Friday I contacted their call Centre, as the branch I am dealing with could not assist me and was slow in responding - (still have no response). We did not resolve my problem, which is as follows; I enrolled my son and asked the agent ...
I had a one year membership at Stellebosch Virgin Active last year. Seeing as I was going abroad in August, I cancelled the contract in late August at an exorbitant fee at the Vanderbijlpark branch. I was living in Finland until recently and assumed that the contract had been cancelled and all was ...
I had a terrible experience with virgin active N1 city, which involved being promised a deal and when the time came to sign the contract, all prices and deals were changed and zero help or negotiation was offered. When I emailed the manager to complain, he had no manners to contact me but just ...
Hi, I am a Vitality Diamond Status member, have been for numerous years now. I only have a subscription to gym at VA Lonehill. I am in Centurion on the odd occasion and cannot gym their as I only have access to Lonehill VA. I do not see the justice or fairness in paying the additional R165 to gym ...
Centurion thank you in the manner you resolve queries and the relay feedback to patrons. It is highly appreciated your staff are well trained and efficient which is a breath of fresh air, well done. ...