Last week I wrote a complaint about how inconvenienced I was by virgin active, needless to say I got an immediate friendly response from them. Tracy-Lee Delport called me, she was so calm, friendly and very patient. She even made me an offer I couldn't refuse, I'm super impressed as to how virgin ...
It is over a week now that non of the hair products works in this branch. Pathetic, all you see is a red tags with: sorry out of order. This has been going on for over a week now. Not the first time either! this might sound frivilious to you, but believe me - women dont just want to look good in ...
Hi. I am in Durban and frequent most of the Virgin Actives in my area, mostly Kings Park. Top Gear is in Durban today so there are a lot of road closures, 2 of them being on either end of the road to gain access to the Kings Park gym. I call (being in a lot of traffic and being redirected far away ...
I would like to compliment Tracy Lee for the excellent service that I got from her. I had problem with my account where they wanted me to pay for the past 5 months that I have not being using the gym, my account was on frozen status. I called the call center for the whole month of April, I made ...
I got a call just after 11:30 AM on Thursday, May 23rd, by one very cheeky call agent. I had previously inquired about the price in order for me, a Discovery member, to reactivate my account at the gym, in Centurion. The second call agent that called me actually sent me the information, thank you ...
My car was broken into at Virgin Active Ormonde on Wednesday 6 March 2013. I only discovered this after finishing the class that I was doing. When I asked the security on duty, he told me that Virgin Active does not have security in place. When you drive into the the parking lot, there's a boom ...