I want to report what happened to me when I tried to join this gym over two years ago. They were running a special at the time that interested me. It was a disaster! I ended up spending my time and money helping the manager fix up his mistakes! I had to sign the contract 3 times due to his ...
On 2 May my car was broken into at the Virgin Active on 14th Ave I had to replace my window. As a fully paid member I would have expected some form of apology or concern on what transpired at the Gym. I received more attention and concern from the cleaner who found my stuff and at her own expense ...
Good Day As per the agreement of receiving a free bag for my wife and I upon signing up, I yet to receive them, nearly a year and half ago of waiting. It might just sound like a bag to you, but replicating this to hundreds of other customers can be of serious concern. Also the ethics of Virgin ...
I opened an account with virgin active and i received great service at first, until it came to my debit order. i specifically asked to be debited on the 25th of each month, ALL my debit orders run on the same day. some incompetent employee decide to set it for the 1st at which point did i instruct ...
I've been going to the Balfour Park gym for a while now, and it is managed well, the staff are friendly, the change rooms are clean and neat, and it's a pleasure going there. It's much nicer than Greenstone where I used to go. I must compliment the cleaning staff in the mens change rooms and ...
Me & my wife recently joined Virgin Active in Menlyn and thus far I cannot state how awesome the service level of this club is. The staff seem to just be extremely effective & their friendliness exceeds all expectations. One of the sales consultants named Frans, even went out of his way to ...