I am the main member on our Discovery Vitality membership and have a gym membership with Virgin Active for both myself and my husband. My husband received an email on how to reactivate his membership, but received absolutely no warning that his membership was going to cancel or that it had been ...
On December the 27th I called in to the call centre to freeze my account cause I was going to Lesotho. I told them I will call them to reactivate my account. I have never called since then to reactivate. I have never been to the gym since then. Now the tell me I owe close to R2000 while I was not ...
My husband and I have been members of Virgin Active Gardens for over a year now. On 27 April 2013 we visited the club in order to transfer our membership to a Vitality membership, since we joined Vitality earlier in April and we wanted to ensure that we benefit from the reduced monthly gym fee from ...
My wifes Virgin Active Contract was taken in May 2011 for a commitment period of 12 months. 3 weeks ago my wife wanted to cancel her membership and a cancellation fee was requested. From the contract it clearly states that the contract goes into a month to month basis once the commitment period ...
I am 12 weeks pregnant, and before join the gym i informed the guy that i was pregnant and he reassured me that i would be able to take up yoga and Pilates. Its my first time at gym ever, and i walk into the yoga class which by now had already started to get full. Told the instructor (Elmary) that ...
I pay vitality of R200 every month, but i dont want to be told how many times i must attend the gym, this is ridiculous!!! I also pay gym fees and vitality, this is such a rip off!!! why are you telling me when to come to the gym, i am paying the gym now R500.00 because i never come 6 times last ...