My gym top was removed from the locker when i returned to the change room at 21:25. I found it at the front desk under a pile of dirty shoes. Belligerent staff were unhelpful and rude. they quoted a procedure to clear lockers? t 21:30. They could not show the procedure and it was removed prior to ...
In September last year i had numerous calls from virgin active sales people pestering me to join the gym. Eventually in November i decided to join and paid the joining fee of R150, when i joined i clearly stated to the gentleman named Joy that i am with Reality which is a benefit from my medical ...
I had a one year contract with Virgin Active Pinetown. I had two months more to complete my one year contract. I requested an early termination. I called the call centre and the call centre agent said it is fine, I just need to pay an early cancellation fee and then it is done. Virgin Active will ...
I cancelled my gym membership in writing on 12 nov 2012, received no response from sunwardpark gym, contacted them again on 25April 2013 and still nothing although i am still being debited, phoned the manager Sandy Thompson and she promised to give me feedback. Has not responded to me even though i ...
Good day At our gym there's a special for students to pay less, but they can only gym certain times. I think its between 9:00-13:00 and 14:00-16:00. It sceduled like that because its a quiet time because of the working people that gym between 13:00-14:00 and after 16:00. But the problem is that ...
I am a member of virgin active for two years now. And never in my life have i been so disappointed with service from virgin south gate. first on A Monday morning the instructor Carol comes late and there is no other instructor to fill in for her. when this is reported to the club the club manager ...