I don't know for how long have I been a member of your gym. Currently my contract runs from month to month. For the first time in al these years I was very disgusted with one of your employee attitude. Usually I train for 60min on a treadmill for all these years at the gym.? on the machine is ...
L emailed them asking for details of monthly fees. They then proceeded to call me only once and now expect me to call them back after I missed the call. As a prospective client I'd expect them to try a little harder and maybe try call a second time? Pathetic service is what comes to mind. ...
Having a non functional aircon in the spinning class for two weeks and promising it to be functional "tomorrow" every day is unacceptable. We as members do not pay inferior membership fees - you do not have the right to provide inferior facilities. The club is deteriorating as a whole. I ...
Hi, i lost my phone at the gym on thursday 23/01/2014 in the First floor. i have reported the issue on thursday but i didn't get help. i went there on sartuday where i was told to wait for Ms Sign (Supervisor) on monday so that i will be able to see the video/camera footage. On monday i made a call ...
It is unacceptable that my lost gym gloves were 'given away to charity' after being in the lost property for 2 weeks, and my not being able to collect them! It is a disgrace - nowhere visible in the club does it specify this 'rule' - and now I am without gym gloves. Please Virgin Active - rectify ...
I switched from a normal Virgin Active account to a Multiply account which had to take affect from the the 1st of January. It was too late to reverse the debit so the consultant said the debit order of R625 will go off, but she will arrange for a refund to be paid back within 7 days. I phoned ...