Just called in to cancel my tracker contract. After a while on the phone, it was finally done, however the person on the line advised me that the tracker unit needs to stay in my vehicle and that if I want it removed, I need to pay them a R400 fee! What utter nonsense! When it comes to putting the ...
In November Tracker did a double debit on my account. I contacted them, and they responded and apologised and promised me a refund in 4 days. It NEVER happened! No REFUND, No FIX and the best part... Another DOUBLE DEBIT for December. Thanks Tracker, you just proofed how incompetent you are!!! ...
My Tracker was installed in Nov/Dec 2012. Around Aug/Sep I decided to carry out a test to make sure my unit was functional. I didn't get any response from Tracker. So I call in, speak to different agents, who ask me to try different things, and they test from their side. This takes a few days. Then ...
My vehicle was stollen in 2009 and tracker could not locate it. they came up with an excuse that my unit was not active etc vehicle has been found in lesotho in August 2013 and its still there i want answers!!! If a unit is disconnected or inactive its automatically picked up and the client gets ...
My car was and recovered on the 28th January. In March, Victor Van Der Merwe called my wife to make arrangements to re-fit the Tracker as he said that after a recovery they need to fit a new unit. I tried to contact Mr Van Der Merwe to make arrangements on numerous occasions but he could never take ...
Re disgusting service received from you. Firstly I call tracker to do a test and they took 20 minutes trying to find out who I was!!! Eventually they could not get a signal (after they found my account). So a technician was sent who told us the tracking device was faulty. He replaced it and told us ...