I have been trying for more than two weeks to get Tracker to remove a unit from my written off vehicle before the sell it on auction (four calls logged, even online). Tried yesterday again and someone would have phoned me back withing ten minutes (was even escalated to the team leader), still ...
We were on Holiday on the north cost of Kwa Zulu-Natal. One day we visited Kosi Bay and both my wife and my phones were on silent. My wife notice that someone from the Johannesburg area try to contact her and she ignore it. Later my daughter used my phone and also notice that someone from the ...
I installed a tracker in my vehicle April 2012, between Budget Insurance and Tracker in the past 9 months have been a living nightmare! Firstly Budget failed to pay tracker for the device, after Budget acknowledged my tracker certificate! Six months down the line someone at Tracker finally decides ...
I ended up as a Tracker customer due to some buy out. The unit seems to go faulty just after warranty expires. So first week in November it failed to respond and 5 days later Tracker mailed me about it. Phoned the call centre and response to the problem within 72 hrs. After 72 hrs I phoned them due ...
After new installation on the 3 January 2014 my tracker has never been working, not reporting on the website nothing, after reporting the problem to the help desk they resend the codes, where the devices reported again for one trip only, again following day reporting it in the morning but to no ...
I contacted tracker to cancel my contract... only to wait more than a week for them to call me back. When they eventually called me back, I cancelled my tracker contract (on a vehicle that i have sold) on 1 October 2013 only for them to carry on deducting the debit order from my account. After ...