I phoned in December to cancel my account with Tracker. When I phoned to cancel, I spoke to three different people and each quoted me a different amount to settle my account. The first person I spoke to said it would be around R1300 and every time I got transferred to someone else, the settlement ...
Hi I told you 3 months ago to stop debiting my account with that R55 insurance policy thing I TOLD YOU IM NO LONGER INTERESTED Must i first go to the obudsman before you cancel this? Every month you debit my subscription and then the R55 i was never interested, STOP IT AND REFUND ME PLEASE ...
On Monday I called Tracker to have my unit, which was installed in my previous car to be installed in a new car. Call Centre agents kept on saying by Tuesday I will receive a call to arrange for the installation and to this day that hasn't happened. They even promised to have it installed at the ...
I bought a 2nd hand car with a tracker device, on calling tracker I was told the testing department could not test the device remotely as it was not responding. I was then told I would need to pay a call out fee and take out a new 3 year contract. At this point I asked to not continue with the ...
I arranged for an installation on 27 December at 14H00 (I30 Hyuandai) and the technician turned up with no alert units and promised to have the installation done the Saturday - 28/12/2013. I cancelled all my appointments and waited and received no call as an indication on whether the technician ...
More than a week ago, I phoned the 0860 60 50 40 line to request cancellation of Tracker contract because we have sold the car in which it was fitted. The person at the other end promised that they would send confirmation documents for the cancellation by e-mail within a day or two. I confirmed ...