After 3 years of top Tv, no connection from 8 march. Account in good order. After many call, eventualy told today (21 march!) that the decoder is expired and we must purchase another one. Can this happen!!! Can a decoder expire!!! Why not inform us 3 years ago that we will have to purchase another ...
I paid Top Tv R150 in error on the 23 Jan 2013. i have called them 5times since. in which they said it takes 14 days to refund. then i called again, they said it takes 14 working days to refund. they acknowledge receipt of payment. then a month later, a call centre agent calls me and asks me to ...
My top tv decoder is switching off and on by itself. my friend brought his decoder to use but my smartcard will not work in the other decoder. top tv told me that i need to wright a email stating that he gave me the decoder and attach my id and his id with the email which i did. i phoned again ...
For the last year they show the same movies over and over and over. Why can they not add new release movies to the list. I don't watch the movie channels as the movies are old low budget second grade movies. Please Top TV update the list of movies. ...
I HAVE CONTINUALLY SENT PROOF OF PAYMENTS FOR MONTHS OF JANUARY & FEBRUARY. NOT APPLYING PAYMENTS TO ACCOUNT NO. NO COMMUNICATION WITH CLIENTS ...
We moved and took down our dish and haven't re-installed it at our new home yet. I phoned on 18/02/2013 at about 10:37. I specifically asked for my debit order NOT to go through at the end of Feb for the March subscription as I am NOT using it. A debit order for the full amount of R269 went through ...