I called Top Tv in December 2012 to convert my account to pre-paid. From the end of January i have unplugged my Top Tv due to work commitments and have not been home therefore i have not been using it and have not had the need to purchase a voucher to load. This evening i received a alert that ...
I de-activated my Top tv Subscription in January (repeats, repeats, repeats) and today I decided to reconnect, I paid @ 8:20am using easy pay, this afternoon I call the call centre to activate my account and I'm told to call back tomorrow when payment reflects (never have I had to wait 24 hrs ...
It has been about one month that I have had a problem.my sevice is continuelly suspended, yet I'm full paid up.on numerous phone calls I've been promised that my account would be corrected and nothing has been done.proof of payment has been faxed and I have spoken to numerous people including the ...
I putchased toptv prepaid voucher and my tv is showing the promo channel when I call the the call centere several times but no one was able to assist me I was promised technician was going to call me and I dint get any call. I also sent them complain email no reply yet. ...
On the 5/12/12 my top tv was disconected because i had not made a payment for december. on the 18/12/12 i called in and asked the pwerson who assisted me to please inform me of the outstanding balance for december as well as what is due for january so that i can make a payment one time. i was given ...
On the 01 Feb i had paid my account and faxed through my proof of payment and had to call in 3times in order to be connected. On the 8 Feb i had been disconnected again because my account was not credited. I called the call centre to inform them, they activated my account after confirming my ...