I reactivated my service after moving address on the 27th March 2013. My details and address were updated I was asked to pay my normal fee of R170 within 24hrs. Yesterday I noticed that my Star Plus channels had been disconnected. I called the call center on my cell expecting it to be a quick ...
Good Day, During December of 2012, I sent an e-mail to Top TV complaining about the poor sound quality of the music DVD's being showed on the Classic Music Channel (508). One of the representatives contacted me back and promised that their sound engineer would look into the matter and that thy will ...
1) My mom purchased a decoder from Makro Strubenvalley on Saturday 30 March '13 2) She called the call centre and "concluded" matters during a 10 minute call 3) We were told the installers numbers would be sms'd to her in 24 hours... this did not happen 4) She then called in again on ...
I subscribed to Top TV thinking that they were Top, however I am really disgusted with their service. Not only do we have challenges when the weather is bad but also A/C's are incorrectly done. I have one A/C but 2 subscriptions (how stupid of me) I requested the 1st service to be temporarily ...
I cancelled my debit order authorisation on the 28/3 (14;22) with Manini at the Top Tv call centre. she assured me that no further debit orders will be processed on my account. The reason for cancellation was that TOP TV did not adhere to the contact terms and Debitted my account on the incorrect ...
I paid R289 on the 20/03/2013, and I received a call from one of your consultants to reconnect my service. Last week I had an error message saying that "The card was not authorised". So I call in again and another consultant queries my payment and says that I should resend it to [Email ...