I purchased a pre-paid voucher on 03/11/2014. This morning I find my service blocked. Voucher is meant to be valid for a month. Some one at Top TV cannot count. Please reinstate my service immediately. This happens every month and I have had enough! If it is not on by 11am today I am reporting you ...
My service has been blocked since yesterday 26 november 2013 despite my service being pre paid. no one can tell me more than that this is a technical glitch as i was told last night or that i owe R99 on a prepaid account as i was told tonight upon enquiry. this is unacceptable and false advertising ...
It alls starts as I bought a R 109 toptv prepaid voucher like the ad says you dont have to call the call centre but I had to. So i called in gave the gave consultant the top tv voucher number he put my service back on and I was happy. A week later my service is blocked again. Called the call centre ...
Please note you guys really need to work on ur tv guide and adverts, last week friday desperate housewives was advetised but couger town was on.currently on star series E1 it is supposed to Once Upon Time but what's showing mona the vampire. This is very irretatingN you guys have great programs but ...
I contacted your customer care twice and the 1st call was from the number 0117903142 and the agent did not perform a proper security check as she asked for the account holder name and cell number and gave me all the information without asking for the ID number. i called back a few minutes later ...
My decoder keeps restarting - last week Monday i paid R300 for a new one, and deposit the money and emailed cnf. i was advised that a new decoder would be couriered to me, During the call i asked how long the new decoder would take and was told 24 hours. On Wednesday it had not arrived so i phoned ...