Hi on the 3rd of November I recharged my toptv for 15 days which was supposed to expire today 17th November 2013 to my surprise it was suspended on 10th of November 2013. I called toptv relating my problem after some time they acknowledged that there is problem with their billing system they will ...
On Sunday the 10th of November we where watching Top Tv with no problems at all. Coming back from church I experienced problems with my Top TV signals. I contacted the call centre and was advised to unplug the decoder for 15 sec and switch it back on where by the Top Tv was reset. The call centre ...
We swopped a decoder about six weeks ago on the instruction of the call center. We asked to go over to a debit order for our subscription. At the end of October a double installment was deducted from our bank acct. We reversed it at our bank and then opted for a prepaid voucher. For the last two ...
Public should be made aware that the Pre-paid TOPTV/STARSAT service is a! They say you can do this telephonically, which is what we have done, the money was deducted while we were on the phone with them busy activating the pre-paid service. Hours later - still no TV. A horrific experience! Service ...
3 weeks later, 5 HelloPeter reports later, a lot of time wasted, money still missing from my account and TopTv/StarSat keep on changing their story. People shouldnt be fooled about the responses they receive from TOPTV on HelloPeter. This is merely because they work according to a turnaround time ...
So after sending in our bank statement to clear the dispute... And after confirming that money was deducted for a month's viewing..and after lots of time wasted on wishfull thinking... No response from anyone at TopTV Starsat!!! Bank says not their fault. TopTV says also not their fault! How do we ...