We got a new white decoder from Star Sat (it used to be Top Tv) and we contacted 4 people on their Help desk because it says on the box you must phone them and they will phone you back. Only one guy phoned us back but he never phoned us when the thing had finished as he said he would so we didn't ...
We heard toptv was taken over by starsat so decided to reactivate our service. We phoned call center, got the details for an eft and paid for the full bouquet. We then phoned the call center again to advise them payment has been made and they must please reactivate our account but were advised we ...
So I joined top TV and everything was fine and dandy, had a repeat eft with my bank, then they get bought by star sat and my 1st payment to them they dont receive "apparently"; this was made 8 days before I was cut off... I received mot 1 notice or anything and was disconnected. After 3 ...
As of the 28 November 2013 (last week Thursday), I have had no TOP TV service due to a Security problem 11 which nobody at TOP TV's call centre know what it means and their IT is still trying to crack the code/problem (LOL). I have called every single day from last week Thursday, call durations ...
From the 1st of December TopTV changed to StarSat. We paid for December and have not been able to view any channels. We called the call centre on 3 December and told them what that we can't view any channels. The person replied by saying that the payment has been received but there is an error on ...
Reactivated by decoder 30 Nov 2013. Was told to pay 269 for the top package. I complained that the new packages for 1 Dec was 199.00 as per starsat's ad. I complained having to pay 269.00 for less that I would get 1 Jan 2014. I said in that case I would not be interested. The gentlemen apologized ...