On the 23rd of October I phoned the call centre and cancelled my movie subscription. My movie channels were immediately cancelled and I was unable to watch same. I was informed by the call centre agent that my payment will go down from R269 to R199 per month. I will also have a credit for the days ...
Due to the inclement weather I have been experiencing problems with my Top TV signals. I have contacted the call centre numerous times to my dismay. Every time you call to report this you are asked to reset the box. Some days I was able to view the programmes in bits & pieces unable to follow ...
I have repeatedly requested a statement both telephonically and via email. The last statement I received was dated 28 March 2013. Yet they continue to take the subscription without fail. ...
Another week has passed, service was not working from Wednesday, further more no invoice. I am shocked. I urge everyone to stay away from top TV. From billing to support. Just a collapse of entertainment. ...
I have an account with toptv for three years. On the 6th of November 2013 my service was disconnected and on calling the customer service centreand after themrecieving proof of payment the refuse to reconnect because they cant find payment on their bank statement. All details on my deposit slip was ...
I became a top tv pre paid customer about 2 month ago and when my decoder was activated I purchased my first voucher . then on the 28th October I purchased a 15 day variety voucher at 12 midday and received a sms from top tv a half hour later thanking me for recharging but when I got home my ...