I have to laugh a bit at Telkom. They've placed themselves as a monopoly in SA, and therefore we have no choice but to accept their terrible service. I've been without internet for 5 days now. They messed something up on my line while working on the exchange and I logged a call on Wednesday last ...
I was eager to order ADSL for my home from Telkom. The sales person was helpful & informative. I completed the forms & had seemingly provided everything that was required of me. I re-checked repeatedly that the costs I was told about were the ONLY cost that were expected of me. I was ...
For attention of: Siphiwe S Masango - Escalation Centre I appreciate your previous reply on Hellopeter.com. However, I am still in the dark as to the amounts reached on my most recent invoice. According to my calculations - I have to pay the subscription charges and the usage. Where does the ...
I really do not know why I have to bother with such INCOMPETENCE! I tried to call 10210 and it took more than 20 minutes, struggling to get in contact with a HUMAN. There are so many PEOPLE looking for JOBS. Hire someone that is COMPETENT to deal with HUMANS. I should NOT have to wait 20 or more ...
Been on the phone for over half an hour trying to get hold of someone on the 10210 line, when someone does eventually pick up and allow me to explain my situation they "transfer" me and the line subsequently drops. Not the first time this has happened and the only time I seem to get any ...
Bought a Palmtalk Flip phone from telkom just more that a year ago. Battery now needs to be replaced. went to Telkom, i get told they have DISCONTINUED the phone and do not keep stock of spares. I mean how bad is that, if I remember rite the phone was about R700 now a year later i must go buy a new ...