This following award goes to... TELKOM Highest Honour for Most Pathetic Service rendered to a client! The level of incompetence exemplified by Telkom staff is unfathomable. Never in my life have I experienced such shockingly pathetic levels of service. It all began in Jan2013 when my account ...
I've recently moved house, and let Telkom know that my line would need to be transferred to my new address over a week in advance. After much haggling about the fact that the technicians are only able to do the installation during business hours, I resigned myself to the fact that I would need to ...
After trying many times to get through to Telkom by pressing the confusing series of numbers required, I have had very pleasant dealings with people in the cal center. Pearl, Kwanda, and Zanele, were all polite and helpful, as was the technician that visited my house this morning. My line was ...
On 24.05.2013, I received two sms from VVM, to whom Telkom handed my account over, with same content stating that I have to pay an amount of 12 x R94.86, first payment due 30.05.2013 to pay off telkom account.By that time I made a payment of R500.00 on the Telkom Account. Firstly, Telkom did not ...
Good Day I have asked for an installation of and adsl line in my home, after a couple of phone calls and tension and delayed service i finally got a line installed. But Telkom installed the wrong line and wanted to charge me for their mistake. A month later and nothing has happened with the line. ...
I have had no internet for the past 4 days (Friday the 31 May to present 3 June) and counting. I have been told that the table view exchange went down but have been given no ETA or idea as to what the actual problem is. Think that it is unacceptable to have a paid service down for such a long ...