I wrote a complaint on hello peter in March 2013. I asked for the broadband service to be cancelled, as it never works. All has been fine for 2 months. I now suddenly start receiving a bill for service I didnt request. Go check my complaint on the 30 March, reconcile the account to reflect ...
Now this is great service Telkom. Two calls logged in May for no ADSL line problems and the last called was open for 20 days. On Friday you confirmed that the problem was resolved... Not even 2 days later I have no ADSL link. Where is the Customer Service? What is needed to get this line problem ...
I was on the look out for a BlackBerry Bold 9900 on a contract and I came across the wonderful deal on the internet. It was the BlackBerry Bold 9900 on contract for R199 per month and one or two extra costs (witch I didn't mind). So I went into a Telkom store to take out the contract and they told ...
Been having high latency and slow internet speeds for months now. Telkom says that its a congested DSLAM but they make no effort to put in place upgrade procedures. This I do not understand... we are paying for a service that we do not receive. I can understand things take time to happen but just ...
I've recently decided to rather install a fixed line for internet than depend on the service that I am using at the moment. Now, the problem is as follows - firstly, why do I have to pay for ADSL installation (That R705, xx) if I can do it myself, anyway??? You don't even give me the option to ...
I have been a customer with Telkom for just under 3 years now. There is always some problem and they just never fix it. I am sick and tired of paying for my ADSL line and ALWAYS having problems with it. About two weeks ago my ADSL line started acting up, (high latency and unstable). I contacted ...