I took an UNCAPPED internet package from Telkom at a rate of R 329, 00 per month INCLUSIVE of line rental. The package was emailed to me (still in my inbox) as well as confirmed by Sanet Kruger via SMS (still in my inbox), yet three weeks later I received a bill of almost R 2 400, 00 (two thousand ...
On the 07th of June 2013, I applied for a new telephone line with ADSL. The line was approved and on the 11th of June I received an sms that said the technician was on his way and it is a whole day appointment and I must make sure that someone was in the house. I took a day off and I waited and no ...
On the 27th June May, I phone Telkom about a fault on our ADSL line. I was put through to a woman called Veronica at approximately 13:38. She was blatantly rude and she was trying to get witty with me while I was obviously frustrated with my Telkom problem. I'm not sure if Veronica is her correct ...
I started corresponding with Telkom on 20 May to make sure that our new office move would go smoothly. We relocated to a new area and our telephone numbers changed. I've have been trying to activate a AVS (automated voice system) on our old line informing clients of our new number. I've phoned and ...
Because I have a Prepaid Telkom line, I get regular sms's for promotions, special offers, junkmail. etc. When I phoned their Toll Free number, I was told that I can only expect these to stop if I send a response saying STOP to each department!! I informed the customer services lady that I am not ...
I reported the problem to Telkom 5 weeks ago, i repetaedly receive the same refeerence number and still no one has been here to fix the line. I refuse to pay rental charges this month. ...