Called in May to complain that the speeds on line were very slow - 2min You Tube video can take upwards of 20min's to download slow... Told to upgrade line to 2mb line and this would fix the problem Paid extra and upgraded Problem still persists - have run numerous speed tests to confirm this. Line ...
I have Telkom ADSL at home. Everything went very well, a lot better than Nashua Mobile, but then last year during winter my service would disappear and come back without warning. I reported the problem, they would come out, nothing would be wrong and they would leave. So the pattern continued ...
I send a complaint to Telkom on the 03 may 2013 ref no ARS 226866 with regards to an outstanding amount of 437 rand which Telkom claims I owe them, let me inform you once again that when I cancelled my service with your guys there was an outstanding credit due on my account and I called Telkom when ...
After reporting a line problem, I immediately received a fault report number. Telkom also repeatedly sent me sms notifications about replacing the faulty cable. After a week my costs for May 2013 were credited and no line costs for June 2013 were charged. Their expected time of replacing cables is ...
Telkom is a company that can't wait to your money. I've been unemployed since March 2013 and I requested a balance in order to pay off my adsl line anc cancel it I called their call center and I was given a final amount of R906 which I paid on the 16th of April 2013 at 13h22 then all of a sudden on ...
As of 20 th of June I order a ADSL line from Telkom, I ordered a 2Mbps and 10 Gb cap line. That day I got an message saying it scheduled for 2013/06/27 .Later on I received a message saying the 26/06/2013 for installation. I phoned to confirm what date is it now. They said the 27, but Technicians ...