I applied for internet on the 9th of June and received a message from them that they will install it on the 19th. Then another messages the 20th and then again on the 21st and nothing yet. Up to date no one has come out to install. If I call the call center they have no answer for me to why. All ...
I have been battling with telkom to resolve a issue, I wan to migrate my line to another provider but seems its so hard to do with Telkom. 1st i cancelled the broadband with them, one month no charge but seems after that month they still charging me for it and I am not using it and i cancelled it. ...
I took a contract with Telkom and requested my number to be ported from MTN who I have dealt with for 12 years and have had no problems. Telkom has taken2 months to port the number and did not know what the problem was. Finally after two months and a lot of inconvenience, the number has been ported ...
On 17 th April 2013 I took my Wifi system to Telkom Woodlands to have it tested. I was informed that it could not be tested on the premises and had to be sent away, to witch I agreed. At the same time I was informed by eighta that the Wifi was maybe not the problem and that I should rather do a sim ...
There has still not been any progress on a faulty ADSL line after escalation and numerous phone calls. The reference numbers provided in the last week alone: ARS 229664 / 94ATK250613 / F170276 Please note that this is after trying every avenue over the last TWO MONTHS! When I call the helpdesk to ...
I opened two telkom accounts with line and internet (ADSL) - one for business and one for home. I closed the business one when I shut down the business and it is currently under 30 days closure period and cut off. The second line is active and up to date so it should be working. My home internet ...