Our company moved into NORTHGATE BUSINESS PARK, We requested a new ADSL which took a week to install. this worked for one day and has not worked since that day. we reported it 12 days ago, only to be told that they checking the fault technician has to be given the job a day later technician still ...
I cancelled my telkom line on the 1may 2013-i emailed through cancellation letter as per telkoms intruction. it is now the 27 June and i am STILL being charged for this service that i dont have. i want my charges to be reversed for MAY and June as it is R367 PER MONTH!!! i was on the line with ...
Call ref-177CTK170613, Land line number 0132434771 4mb ADSL line - Telkom is the Pits in Middelburg Mpumalanga, I have the following fault, each morning my ADSL connection goes offline between 7:45 till 8:15 I reported this call, and Telkom also confirm with a previous call with their own modem ...
To whom it may concern I contacted the Telkom call centre today after hearing about the discount special when taking out a 12 month contract. The first lady I spoke to indicated that the special could be taken out by anyone including someone who wished to have a line installed. I said I have a line ...
I recently discovered Telkom switched my account over in to someone elses name, i went to their cape town branch to try to rectify the error. The employee checked the system and said i had to go to this person 70km away and get a letter from them and bring it back. This to fix a mistake telkom ...
This whole year I have had consistent problems with Telkom ADSL. Unacceptably low speeds. The process: I log a call a few days later the issue is resolved. But 1 month later the speed drops and I go through the entire process again. Everytime I log the call I get assured the problem will be ...