I live in Durban North and pay for a 4mbps ADSL line from Telkom. I also purchase my bandwidth from Telkom. However the internet speeds that are supplied are far below the 4mbps line which I pay a premium for and according to several testing websites, including Telkom's, I receive between 0.3 - ...
Imagine my surprise when I phoned Telkom today to upgrade my service and now I have NO SERVICE! ...
I've phoned the accounts department - the pathetic staff can't seem to help rectify the problem: My account states the following: TI DO Uncapped Basic TIN2132434 May 13 R 174.56 TI DO Uncapped Basic TIN2132434 Jun 13 R 174.56 TI DO Uncapped Basic TIN2132606 May 13 R 174.56 TI DO Uncapped Basic ...
I applied for the 3 months free internet whereby u must cancel if u not interested which i did almost two years ago now all of the sudden my account is being handed over to collections company, and since our last correspondence they were gonna come back to me with detailed billing and resolve the ...
I received a response from telkom that my call had been escalated, ref number ARS229422. 22 June I received a call from a gentleman from accounts that helped settle part of the problem. He was fantastic! Andy Ford thank you for your good service but he explained that the rest of the problem would ...
I'm doing research work for a UK company and need data. In Jan 2013 Telkom advertised a deal which include: iPad, ADSL (at 1Mbps - 5GB data), BizTalk Plan 1 (line rental 150 free minutes Call management) and mobile data (650MB data p/m) all for R699.00 - (I still got the add), telkom keeps on ...