I transferred and account into my name 3 months ago and have yet to receive a bill. Then I get cut off so I call the call center, at the same time I log onto MyTelkom to see if I can find out if my account is linked. It isn't because I dont know the acc number because I have no bill. The call ...
This is the third time that I am reporting the same problem with Telkom and I find their service to be utterly disgusting. I have been trying to sort out a query for the last three months, with absolutely no solution whatsoever!!! I have sent emails, I have sent delivery notes, sim card numbers and ...
Please get back to me with fixing my landline, I am still being billed for a internet line I cannot use. As said before no service no payment. ...
After a year and a half of fighting with both telkom and mweb about my Internet line being extremely slow when I am on a 4 meg line and getting less then 1 meg I have still gotten no where. They expect me to pay my account every month yet I am not getting what I am paying for but if I don't pay ...
I signed up for their R169 Adsl package in November. From day one I have been charged for items I never asked for. Every month I called to have it removed and it did not happen until 6 months later. Tried to change my bank details and it took 4 months to get the information changed, despite ...
On 11 July I phoned 10210 to upgrade my DSL from 1 Mbps to 4 to 10 Mbps, and increase the data cap from 10GB to 20GB. The operator confirmed my line supported 4 Mbps and an order execution period of 48 hours. After more than twice that time, I called again for a progress report on Ref. 81868363A. I ...