Simple Problem: I upgraded my Telkom Internet Package from a 10Gig line to an Uncapped line a few months ago. When I called your call centre this evening I was told my line is being "throttled", I was explained that my line is a 1Meg Uncapped line but because I download to much telkom has ...
It has been more than a month again and still Telkom has not resolved the problem with my ADSL. The problem is still there after the Telkom representatives tried to make me believe that it could not have been better than what it is now. When they installed the service it was working fine and at the ...
All I want to do is get my password for my email account. Phoning 10210 has a long, painful, ridiculous recorded list of instructions of which number to press and for some obscure reason you have to enter your land line number in this painful process. You press the number for DSL technical support ...
This is exactly what I mean, I loaded a complain on the 1st July and only get a reply on the 12th July, how pathetic is that. Why do you even bother replying. I have provided you with all the relevant details and you still ask me nonsense. ...
My Telkom line and ADSL service was down for a week earlier this month. Yesterday it went down again. Tonight, while trying to get an update from the call centre I asked to speak with a supervisor and was initially refused this request. After repeating the request I was then put on hold by the ...
Early in July the Faerie Glen area behind the Glen Fair Mall lost all telephone connections. According to the neighbours there was an underground line fault in the area. Slowly one line after the other was repaired except our line. We reported the fault on 12 July 2013 to no avail. The fault was ...