I moved into my new apartment end of January 2013 and I informed Mweb of my new address so they could liaise with Telkom who needed to install a new connection for me. I paid my phone account for the month of January. I have been in the new place with no phone line for the past 6 months but still ...
Well, once again not surprised by the absolute pathetic world that is Telkom. I ordered a telephone line more than a MONTH ago, f! knows why the simplest of things take so f! long in this country (or maybe it is because we have companies like Telkom). Needless to say I have been f! bombarded by ...
Our 1MB line started to get high latency and lower download speeds (down to 30KB a second at times) in November 2012 . I tested everything I could from account details to Router, before calling someone out. Somehow when the gentleman came out he told the people that were in the house at the time ...
I applied for a second telkom line for closer option 1, which the consultant put me on a telkom unlimited anytime plan. The issue has now been fixed after 2months of fighting. Now the billing needs to be changed, which they demand i need to pay R1200 for a R170 package. I have made a payment to the ...
Problem first reported on 21 June 2013, 159CWK210613 technician eventually came out 3 weeks later, problem not sorted out, another technician sent a week later after I called again.57CWK140713 He came out and said that there were new cables and was not connected, problem still not sorted out. I t ...
We all know just how bad the service can be from our regular service providers, like telephone, Receiver, etc and everyone always complains about Telkom but I had the most amazing experience from beginning to end. From the easy 10min application process at the Seapoint branch, to the installation ...