I received my bill late in the post and had made a payment vis EFT of the amount that iexpected the bill to be. the nxt few weeks my kids inform me that we dont have the internet service only to find out that my telephone line was cut becasue i had short paid 52. i immediately made the payment and ...
So every time i come to telkom I encounter the same problem. There is always only one person working at the "home" counter where the line consists of 5 most of the time. The other queues "business" and "on-the-go" always has two people ready to help with almost no ...
Its been two months now trying to resolve this issue to no avail. I opened a contract with Telkom for data services after they assured me I would get coverage (Case 5999046) which I did not. After a month of trying to get my contract cancelled I finally managed to cancel the contract. However ...
I wanted to cancel my telephone line on 2013-07-16 the lady at the call centre 10210 said I can downgrade to a prepaid called 'wire wire' for R170 per year and I agreed, and that it should take a day. Up to now I phoned the call centre 4 times, visited a Telkom office and open a complaint on Telkom ...
To whom it may concern: I was at the Telkom branch inside Centurion Mall on Friday (26 July 2013). I spoke to one of the consultants there to assist in adding a Night Surf (R99) onto my account. He stated he was not able to do so as my account is suspended at Telkom. This was the second time in 2 ...
Telkom responded to my query saying this matter is under investigation and supplied a reference number here on hellopeter on the 27th of June. All of a sudden, I get a call this morning from a lady called Maria in Pretoria advising me that Telkom has handed me over for this disputed amount. I'm ...