My internet has been working as it should for the last 2 years or so. My latency to South African servers was between 12ms and 50ms. My download speeds were close to the 2mb/s that I am paying for. In the last week or 2 my latency has jumped to between 400ms and 1000ms, and my speeds to about 1mb/s ...
At 15h44 I phoned from my cellphone Telkom cancellation line I waited 25 min for a consultant to speak to me.to cancel my Telkom line and internet connection for wich we don't have any contract, I was then told that I have to give Telkom a months notice. My ref nr 46646565 I was told that some more ...
After several complaints, fault logging, pushing the buck. Yet again I have been caught by Telkom. My internet drop and re-connect, wi-fi not connecting I took the time to go to Telkom Witbank where I was promptly helped to the callcentre phone. The person was very helpfull and understanding and a ...
New ADSL connection. Been over 2 months now and never stable. Connection keeps dropping on downloads. Except for a speed of between 0.5mb and 3mb on a 4mb line. Cannot get 10mb line due to distance from junction box and old lines. The main problem is when I download my connection will drop every 5 ...
I have not received a Telkom invoice in a very long time, end of May last. Of course they just cut you off. No call (which cost them nothing) to ask you if maybe there is a problem. Tried to to internwt payment, it gave me an error. Phoned them to tey and resolve thw issue, guess what they are ...
At the end of May I ordered a new phone line to be installed. A week later a technician came to install. I recieved a sms a couple of days before stating that a technician would be coming and that they would need a whole day to install the new phone line. My wife was at home to let them in to ...