Intense Telkom exchange congestion that has been going on for the past month in the Parow North area in Cape Town. During the times of 7pm till about 4am i get 300 ping to cape town and 500 ping to Europe. I have logged many faults but nothing has been solved as yet. my latest reference number is : ...
Telkom handed me over for a defaulted account to a company named Theron and Partners with whom I made a payment agreement and settled the account in full. Now I am getting harrassment calls and sms's from REVCO to which I have apparently also been handed over for the same account? Shame on your ...
I applied for a business line 3 weeks ago at the Telkom branch in Bayside Cape Town. I was reassured that the line would be installed 2 weeks as my business was to begin on the 1 August. Alas, what is the date today? I have had NO communication and when i call into the call centre i am told that ...
Why was caller line identity' activated on my land-line if the handset that I had received when I activated my 2 year contract was a normal telephone (ie. that didn't have a screen to show me who was calling me)? I don't know if I was charged R 30 per month x 24 months = R 720 for the 2 year ...
I have applied for a Telkom line in end May 2013. It was said everything is fine and the line will be installed. I received a sms from Telkom to say "SHOULD THERE BE NO UNFORESEEN CIRCUMSTANCES THE EXPECTED DATE OF SERVICE DELIVERY IS 3 AUG 2013" I haven't hard anything from Telkom since ...
We have been battling trying to change the owner of a Telkom line since the 10th of July. We have sent e-mails to the TOC - department twice. A fax was sent and I've been phoning almost every day since 16 July just to try and get hold of some one that can confirm that the request was received and ...