I had some issues with a slow connection. Saw the e-mail address for telkom's escalation team in hellopeter. Sent the mail to them and within one hour of sending the mail, I received a call telling me that they assessed the concern, there was a fault on their side. My profile was at 1 Mbps and I ...
I just called Telkom with an account query. My line has been down 3 times in the past three months (July, Aug and Sep), the last time was for 2 weeks! While there is a credit on my August statement, there is no credit on my September statement. I wanted to query why there was no refund for the ...
We have now been struggling to get Telkom to sort out our lines for over 3 months now. When clients phone our business, it is either dead on the other end or when we answer the call, we cant hear the person on the other side! This results in the loss of business!!! As we are a retail store, the ...
I sent mail to Terminate my contract in May the 7th, and in the mean time to suspend my number 0814727257 because it was used by someone as my sim card was in my purse. I spoke to Retentions Desk Service Operation Centre to a lady and I explined that my number is been used by someone and why did ...
STILL there has been NO response in this regard in the case of Mrs A Coetzee This just goes yet AGAIN to show the UTTER POOR service rendered in SA..!! Telkom WANTS this case to go cold..! ...
To whom this may concern, I, Naomi Smit, would like to thank you for your very reliable services regarding my Telkom line, number 0214187700, address, 4 Loop street, business account number, 119900981019. Business name, Sweeney's Barbershop. I want to cancel my ADSL line with immediate effect, as I ...