I converted from a dial-up to an ADSL service about 8 years ago. I requested Telkom to cancel the dial-up account as I no longer needed it. I have discovered that Telkom is still deducting R79 per month from my bank account for the dial-up service! I contacted them via Telkom Direct and tried ...
I upgraded my internet speed mid may 2013 from 2 to 4Mb/s. For the 6 weeks subsequent to the upgrade I reported the service fault about 8-10 times since I experienced little to no connection. I went into a telkom shop when I received a bill via email for over R950 and was asked to speak to billing ...
I gave notice Nov 2012 to cancel my telephone line as we sold our house and we were moving out of the area. I settled my account as per the instructions given by the consultant and made my last payment January 2013. it was a huge shock when I was advised that Telkom blacklisted me for an amount of ...
Home phone and adsl have been off for 3months now. I have logged the fault numerous times with Telkom and they have sent over 6 different technicians over the 3 month period and none of them can diagnose the problem. After every 2 weeks of logging a fault I receive a notification that the fault has ...
On the 21st Sept I visited fourways to upgrade my phone. Whilst there, I saw in your brochure a tv broadband deal. I asked patricia to order that for me. She told me that their dont have it I have to go to Dionwired, initially we were given the wrong directions then eventually we found the place. ...
In December our telephone and internet went down. We logged a fault and waited a full week for it to be dealt with in spite of phoning and following daily and sometimes twice a day. A few months later, same thing happened - again both the phone and internet went down. This time we phoned several ...