I have cancelled an account with Telkom months ago already. They kept charging and then threatened with judgement. I put them on Hello Peter and they then phoned me and said the account has been cancelled and that there are now now money outstanding and in fact a credit payable to us. After this I ...
I have been waiting for two weeks to get a adsl line now it is in but only 1 mb and not the 4mb as ordered, my account is not linked to the correct number and I can t even register on the self help webpage. ...
After receiving a call from the call centre and being offered the Simple Plan 3 at Telkom, I decided to go into Telkom and enquire on the information I received. Hellen went the extra mile to assist my husband and I and I must say we felt so comfortable and pleased with the service received and am ...
I reported a fault on our business line on Friday 20th and was given a ref number 553CWZ200913. I have twice called in to check on the progress. So far, no results. Still without a business line and what makes it worse is that our alarm is connected to this line. So our security is now compromised ...
2 months and a half ago I cancelled my adsl services with telkom and was told that a consultant would phone me after I had cancelled to verify the cancellation. I received a reference number but no one ever phoned me and everytime I would phone them no one would help me with this. My line was cut ...
For the second time in a year I got terrible service from a female agent doing the night shift at the internet division of Telkom. This is for Vivian, the call center agent who spoke to me as if I was a dimwit, and when I took her up on it she cut the call short under the pretext of transferring me ...