I HAVE CONTACTED TELKOM TO HAVE MY LINE AND ADSL LINE TRANSFERRED TO MY NEW PREMISES, I HAVE PLACED THE ORDER 3 WEEKS AGO AND DID NOT RECEIVE FEEDBACK, UPON CONTACTING TELKOM I WAS THEN ADVISED THAT THE AREA HAS NO INFRASCTRUCTURE FOR AND IT HAS NOT BEEN BUDGETED FOR TELKOM TO FIT IN NEW CABLES IN ...
I have reported the same fault 4 times already this month. The same problem I have been experiencing since May. How many time am I supposed to report it before it is resolved? Am I missing something? Seeing as I can get no service can I get my money back? I can only be patient for so long... ...
I was told by a telkom representative that the telkom 2MB 10GB line is fast enough to brows and watch youtube videos and email. Well i have logged about 4 support requests to get the line speed up as im unable to do anything on the line, it is so slow, emails don't send, youtube videos don't ...
Today (23 September 2013) it has been 7 days, since I reported a fault in my Telkom line. I called the call center on 10210, where I was probably 10 times... A Technician will be coming to you tomorrow, tomorrow, tomorrow. I think that this is utter poor service!!! No wonder people are switching ...
After ordering a new business landline and being told it will take less than a week to be installed, there was no feedback after 2 weeks. I decided to call Telkom customer services since the Fesival mall line rings unanswered all the time. The lady at told me they are not going to install anymore ...
I recently moved to a new house and applied with Telkom to get a new line, the 'technicians' sent me an sms to confirm the date (23/09/13) of installation and I made arrangements at work to stay home for the day. As most of the day went on, Telkom didn't arrive so I decided to follow up with them ...