Hi Good Day, This is just a follow up email that I wrote to you in April. Since the launch of 10MB adsl in 2010, I've made numerous inquiries to the call center, as to when the exchange in my area would be upgraded. Today In a Telkom Press Release on MyBroadband it states that all 4MB customers ...
I've been trying to contact the Southgate Telkom direct store to enquire about a transaction where I bought 3G data bundles on 16/09/2013 using my rewards voucher card. They initially claimed the transaction was declined but when I checked my statement this morning I found that the transaction did ...
I just got handed over for an account that was paid up in Feb 2013. I am typing this complaint while holding on for someone in Telkom to rectify my problem. I just purchased an ITC profile only to find a "default" and an account written off as bad debt. I regret ever taking out a Telkom ...
I went into the Telkom branch at the Cresta mall in Randburg on the 11/09/2013 to cancel my line I was told I can call the customer care centre from the line available after speaking to a consultant he advised that his system was slow and he took my details and advised that he would call back to ...
At the beginning of August I moved house. On the 5 August 2013 (give or take a day) I contacted Telkom to inform them that I had moved premises and requested that my landline be moved. In the conversation, I was offered 25% discount on my ADSL line rental, which I accepted. However the person told ...
I have moved into a new home 9 months ago and from the beginning i had poor dsl speed. i have now reported this to telkom and my ISP over a dozen times. eventually we got the line stable at 2Mbs and i was receiving 1.7mbs through put and the service was stable. now its become so unstable for the ...