Telkom incorrectly fitted two lines, activated an ADSL connection on one of the incorrect lines, could not adequately install the ADSL on a correct line (even after bringing out a so called "Experienced"technician) and now have charge me for all if the above as well as two months rental ...
I previously logged a fault with Telkom (23 August 2013 - 421CTK230813) and had a technician come out to assist me. I can now make calls without the line dropping but I STILL have the same problem with my internet continuously dropping - which I pointed out to the technician. It is unacceptable. I ...
NOW I KNOW WHY I STOPPED ANY RELATIONSHIP WITH TELKOM - BECAUSE THEY DONT GIVE A . mY PROBLEM IS i GOT AN ADSL LINE MIDDLE AUGUST - THERE WAS NOT SUPPOSED TO BE AN INSTALLATION CHARGES BUT WHAT HAPPENS THEY PUT IT ON. i ASKED FOR A STATEMENT END AUGUST TO PAY THE TWO WEEKS AND WHAT HAPPENED YOU ...
Despite our vigilant opposition to allow Telkom workers into our property for security reasons as we were not made aware they were coming and had no telkom poles in our porperty, our fears were allayed when the supervisor, Isaac, specifically came out to prove they were in fact genuine employees ...
On 7 September I posted a complaint on hellopeter about ADSL which was cancelled on 11 May but for which we were still being billed. Telkom responded on hellopeter onthe 9th of September with escalation reference number ARS 233593. I got an email to say we are going to receive a credit. Well GUESS ...
How is it possible that i cant get ADSL in my complex after having applied for it in June and still waiting, when our Body Corporate got a line installed and upgrade in July?? If i have been on a waiting list should i not get preference? After trying to find this out from Telkom they said we can ...