I was called by the call centre for a cellphone contract. I agreed as I was told the monthly subscription is R99.00 per month. I get the phone. I then get billed for 199! Then I call them back and passed from one person to the next, Because I do not want a contract that is that price. And I was ...
05/09/2013 - I applied for ADSL and received username. 11/09/2013 - Received SMS to confirm installation at my residence. 11/09/2013 - Received SMS order number (85235210B) and confirming installation for 17/09/2013. 17/09/2013 - No Technician. No call to inform me that they are not coming. ...
I contacted Telkom on the 13th of Septemeber regarding the transfer of my line to my new address. After about a week of being shunned between my ISP and Telkom regarding the migration/release of my line to Telkom it was found that Telkom did not process the order from my ISP. It took them a WEEK to ...
I emailed the Telkom Interntet Abuse dept with a request for assistance. After days and days of ping-pong emails from and to LEBO MASEKO, the consultant refused to take note of the information I supplied, and eventually stopped replying to my emails. I have still received NO assistance from this ...
I previously posted: https:///telkom/complaints/refusal-to-comply-with-the-law-1197277 I was informed to contact the CEO with the address given. I have since emailed that address, and reforwarded the msg to the same address. still no response!!! and the address does not even seem like the address ...
Hi, I am so disappointed with Telkom, They have debited my account on the 23rd of September and my agreed debit date is the 25th, I signed and agreed they can debit my account on the 25th, but the debit my account on the 23rd, I only get paid on the 25th therefore the debit order did not go ...