New ADSL connection. Been over 3 months now and never stable. Connection keeps dropping on downloads. Except for a speed of between 0.5mb and 3mb on a 4mb line. Cannot get 10mb line due to distance from junction box and old lines. The main problem is when I download my connection will drop every 5 ...
In January 2013, Telkom sent a message that they will install the ADSL line and Telkom line at my place. February, 4 I received a statement that I must pay R634 for this account. I went to Bayside Telkom to complain they told me to phone 10210 as they cannot help but my account is on unlimited ...
I called the accounts department wanting to close my late grandfather's landline account, since we have no use for it. I was then given an e-mail address and fax number to which I should forward a letter for closure, and my grandfather's ID and death certificate. Two months later, I still have not ...
Last night I lodged a complaint with Telkom regarding a terrible line and intermittent internet connectivity. I lodged the complaint, ironically, through the internet and received an sms almost immediately confirming the complaint. This was roughly 7pm. This morning at 8am, there was a service ...
Once again i am on hello peter. i have heard no feedback since the email i was asked to email providing my id number. I logged a request on 12 Sep 2013, at 15:44 and was told via email to email my details which i did. i have since heard anything. If my problem is not resolved by next Friday and my ...
I do an application to have a line installed in my new house and it has been weeks now and nothing has happened. I think my application has been cancelled because telkom decided they do not want me as a customer apparently. Why on earth must I beg you to take my money each month?? Is this a sick ...