We received Sms's twice from Telkom that a technician has been dispatched to install our line. First time the technician did pitch, but didn't know where the Telkom cable is. He said he will have to look at the plan for the complex and they will call me back to let me know what next. The second ...
Telkom charges customers for a service they are not providing. Having 2 internet lines (2MB 10Gig capped at my office and 4MB Uncapped at home), I am using this facility daily and have carried out extensive speed tests during this time. I average at home merely 1.5Mps for a 4Meg line!!! This is ...
Not only was I on hold for 47 minutes, when i asked to speak to a supervisor because the agent wouldn't or couldn't help me, she hung up on me!! Absolutely disgusting!! I want a copy of the call recording! ...
I have spoken to about 15 different agents already, literally each person has a different answer! I ordered a 2mb uncapped adsl package, I was told it will take 3 days and Ill be up and running. However they were doing an exchange upgrade in my area and had to wait for this to complete. This was ...
On the 15th of July I was contacted by Precious from the Telkom tele-sales dept. She offered me and additional 10Gigs of ADSL data (to go with my existing 20Gig package) for an extra R85 a month and well as a 3G dongle to sweeten the deal. I accepted the deal but rather than billing me for my ...
Good day my name is David de Beer id:7810225017081. i requested Telkom to deactivate my account as the i bought a ADSL modem and line the lightning struck this modem and as they did not want to replace the modem that were part of the contract i reqeusted them to discontineu. they agreed and ...