I have a 2mb uncapped package and currently my line speed is crawling at the speed of a 384k line. I've reported (ref#506cwk060913) this on the 6th September and was told that a technician would come and fix it. I called 6 times and was told that they cant pick up my line on their side then the ...
Just would like to place on record my dissatisfaction at the service provided. I have been having this problem for the last few weeks. Sometime happens during the day and I have no telephone or internet service. I log a fault online and it's working the next day but a few hours or the next day this ...
Telkom Nightmare So some telkom person phones me in the beginning of the month with an ADSL special. I agree and then they say a technician will come in about two weeks to install. 3 weeks later I call them and then they say that it actually is 6 days to process and 14 days to install. Not normal ...
Ok so since the 6th of September this year I am trying to get an issue resolved, 1 Hellopeter Complaint lodged 4 x emails sent 4 visits to Walk in Centre, 6 calls to the 10210 Number and still no joy not even the Courtesy of a Response, and to top it off my service just gets cancelled, and I am ...
Recently, Saturday 21 September, a large section of the cabling in Jubilee street was by cable. From the moment this was reported to Telkom the communication was outstanding. Personal calls were received detailing the problem and the estimated time to completion. SMS messages and e-mails were ...
We have been without voice or ADSL services in the Welgemoed (Belville) area for one week now. Logged a fault last Saturday 21st September (22CWK210913) and have no feedback since then. Other residents in the area have also logged faults and have had heard nothing. One resident logged a fault ...