This is a copy of my correspondence with Telkom on Friday morning... "This fault was reported more than a week ago. You advising that the - "technical repair division has this problem on hand" - does not give any indication of just when you intend to fix the problem. Your progress ...
After moving to Greenstone we requested that Telkom move our ADSL service to our new residence. However Telkom have done absolutely nothing to move this service. We phone the Telkom call centre daily only to receive excuse after excuse as well as general incompetence and rudeness! Telkom promises ...
I haven't had any Internet service for the past week. I have upgraded to a 2meg line and since then I can't browse the Internet, nor receive or sent emails. I CAN'T DO ANYTHING!!! And it doesn't seem that Telkom cares, as long as they receive their money every month and more, who cares about ...
Once again our Telkom line is out due to a lightning strike on the 16th Sept. I reported it on the 17th and get a sms with reference number. To date still no service on the line, no feedback from Telkom and if I try to log a fault on internet it states there is already an open fault logged so I ...
Good day the main reason why I am complaining is not because of the lack of service it's mearly because when I go into telkom they can't seem to help us we have being waiting to get an adsl line installed but their excuse is that there are no available ports for the adsl in the area, but they ...
Placed an order for a home line with Telkom on the 16th of Sep 2013 only to be told on the 25th after calling them that due to copper Telkom would not be offering copper lines to my street again and I should go wireless with Telkom. I have taken a walk up and down my street and can see poles with ...