I went into a telkom shop to enquire about my account. Apparently there are 2separate accounts.1 I receive by post and the other by email.the 1by post is for my line and voice and the other is my adsl line and internet subscription. Also a credit was passed on my account that will not reflect until ...
I logged a call with Telkom on 27 July 2013 regarding slow to no internet access : 27BTK270713 Telkom does not give me any feedback, nor do they attend to the issue. The call has been escalated twice, but I assume that is just a legal term for doing nothing. Last escalation number is : 543743 I ...
Per my previous report regarding telkom and my account. I just found out that the internet charges are not charged pro-rata, which the consultants insisted that my first statement will be pro-rata. But after a phone call from the Telkom Internet department, the lady said that the Internet gets ...
I'm utterly disgusted my issue has not been resolved after 3 months of constant complaining, and the Telkom call centre, Twitter and Facebook line, that tells me the Durbanville exhange will be upgraded by middle to end of this month. (All) I have been playing PS3 gaming online for several years ...
We've had no service on and off for 5 months now. They come and they go and they know the wiring is not covered so when its raining or windy weather we have no line. Very frustrated. Thanks ...
In the last two days, I have tried on two occasions to contact the Telkom technical support line on 10210. Each time I get a recorded voice telling to hold the line, for more than 30 minutes. After 30 minutes I give up. ...