On the 20th of September I applied for 4mbps ADSL line and was given order number as 86155007A. After almost 7 days of waiting for the response/date for installation with no results, this morning I got a new order number (86669650) with the message thanking me for choosing Telkom as a service ...
I want to report a fault with my internet connection, called this morning at 8.55am, and I'm still holding for the next available consultant... 2 hours later and I'm still holding. This is totally UNACCEPTABLE!!! ...
My internet connection went down at 09:00 and I logged a call with Telkom online at 09:30. The telkom technician knocked on my door at 10:00 the same day. I was totally blown away. Well done Telkom ...
I am currently on the line for 25 mins and counting with the Telkom number 10217 which is Telkom Business to re report a line fault. I am yet to speak to a consultant! I originally reported this line fault to Telkom on Saterday but decided to close the call without it being resolved properly! It is ...
Fault : 24CWZ300913 was reported on 30.09.2013... later the same day i received a sms confirming the fault resolved. The fault was in fact not resolved on our business telephone line and is still down. I filed three escalation reports stating our business line is still down. Still no response. I ...
I have sent two emails via your website, i have given up many times after being on hold for ever. one can simply not be on hold for so long. i have a job and a boss and over an hour on the line holding for telkom is unacceptable. i have a fault on my line, a querie on my account and already ...