I applied for an ADSL line about four weeks ago and had to go though two application, the Help desk agents could not find my address, eventually the third agent redid the application and I was successful and got a order number and appointment when they will come install. Today the technician came ...
I applied for a voice line on the 5th of September and almost a month later and still no voice line, really this is unacceptable!!! I am a long distance student and made it very clear that this is an urgent application. How does it take you a month to complete this and then want to charge me R900 ...
I have been sitting on hold with the Telkom call centre for over 70mins now! 3rd time today trying to get through That's just plain unacceptable especially since its a business account. I have a business to operate and I don't have all day to spend on the phone! You guys need to get your act ...
I have a telkom branded Netgear N300 router that has 3G failover. Telkom has locked the device to only work with very specific Huawei 3G dongles that they don't even have stock of. I have visited several stores and tried calling their helpline but I either receive totally different advise from each ...
On 22 Sep I reported that my that my Landline was faulty Ref number 9CWZ220913 I requested that a technician come on Monday 30 Sep. On 30 Sep at 11:40 I called the service centre to ask about my repair. After 30 min calling from my cell phone, no one answered the call. I tried again later at 13:25. ...
To whom it may concern, I am currently staying in a holiday apartment in Strand for the next 2 to 3 months. I need ADSL connectivity for my internet needs as I am an IT professional. I contacted Telkom to find out about their uncapped 4Mb service that they offer on a month to month basis. The ...