I have had a Telkom line for close to 3 years now & would like to cancel it. I also have an ADSL line but my provider is Vitality Broadband. I visited the Telkom branch at Fourways Crossing on Jan 25, 2014, to cancel my account because I am relocating. However, I was told they couldn't help me ...
I contacted Telkom on 22 January 2014 to enquire about a call waiting option to be installed on the companies current switchboard. I spoke to a delightful lady called Aurelia at the Telkom call centre who took my details and said that someone from sales will call me. Oupa Monama called me and was ...
My ADSL line has been unstable since the 3rd of January 2014. I have connectivity for about 2 minutes before the line drops. I have phoned every day since the 19th of January when I logged my last call to get an update. Nobody gets back to you and cannot advise when the fault will be resolved. ...
No internet for more than a week now. Fault reported 24 Jan. Everytime i phone i hear the same story - must wait for a technician to come to my area. Fault will be escalated. Still no joy. How long must i wait? Will Telkom refund me for the time that i am without internet? Service is pathetic.!!! ...
Telkom Telkom Telkom. You will have to do better than a second useless collection company. In almost 2 years I've tried over and over and over to get an explanation on bill and pay you but every time unsuccessful. It is simple you tell me what the charges are for I pay. You don't, I don't!!! So ...
I applied on the 2nd January 2014 for ADSL lines to be installed at my business premises - one in Pietermaritzburg and one in Durban. It is now the 31st January and I have made countless calls to enquire as to when it will be installed. I get told everytime it has been escalated! My business is now ...